Dennis conrad gaming

From years on the casino floor, we understand all aspects of your gaming and resort operation and the challenges and sticky situations gaming executives face. We pride ourselves on building custom programs tailored to your needs , utilizing evidence-based methodologies to identify the root cause and create lasting solutions.

By operators for operators. Our team of over 20 strategic partners , all experienced gaming and hospitality professionals, support Tribal organizations and commercial casinos worldwide in strategically improving their overall operations.

Our strength comes from the rich background and experience of our team who all have been gaming operators. We share your passion for the industry. We deeply care about developing your team members, be it talented Tribal members or committed employees, to strengthen your organization and community for future generations.

Through our propriety, customized programs, team members are empowered to carry out lasting change. Having trained and worked with thousands of casino team members — from senior management to frontline staff — we believe in the importance of ongoing education. Through our strategic alliance with University of Phoenix , training programs and conference participants can earn college elective credits.

We are also proud to be a Lean Six Sigma trained organization. Raving was incorporated in and quickly established itself as the leader in results-driven strategic marketing and guest service training. Dennis is known in the industry for understanding what motivates the gaming customer and his passion for education and gaming. And get ahead of the competition. I am a big believer in the principle of leverage and have seen many good examples of that over the years in the casino industry.

For example, decades ago when the Dunes now Bellagio in Las Vegas was being imploded, the Flamingo and Aladdin leveraged…. You Want to Do What for Me?

There is a convenience store in my hometown where I often stop to gas up my vehicle. I use a credit card and always try to get a receipt for my gas purchase from one of those thermal ticket printers at the pump. The first several times I…. Home » Archives for Dennis Conrad. Probably the most famous hospitality industry example of this is the… Read More. Ernie… Read More.

Well, that got me to thinking about the casinos I have seen in the past couple of years that ARE providing… Read More. In addition to this gaming vocabulary, I have increasingly… Read More. But… Read More.