If the computer uses the Onekey recovery software version 5. Update information for Windows VistaThe following files are available for downlo Update information for Windows Vista.
The following files are available for download from the Microsoft Download Center:. Update for Windows Vista. Collapse this image Expand this image. Download the package now. Update for Windows Vista for xbased Systems. You might want to check this out. May not be your answer but it will affect a lot of people.
Hi everyone. I also got the black screen lurgy and it took me a while but realised the problem was with the background picture no longer existing. The desktop background had changed by some glitch and cut off the background picture leaving everything black as pitch and most unerving it was too.
Anyways I re installed the background pix and also the screen saver and the problem was fixed. I do not know the cause of the blackness but did grasp what that black thing was. It happened a few times but then i knew what to do. Also I had problems with the keyboard lurgy. It took a while before certain keys would work. The problem was the most oddest thing it was the mouse I was using.
Yes the mouse was causing the glitch. I only discovered that by accident whilst trying to figure out problems i was getting onm my computer and I went through everything looking for solutions. Then on one of the help supports it explained certain problem with a mouse. The lack of operation on the keyboard was one such system. I changed the mouse which i fortunately had and the problem has not returned.
I add that the keyboard can also be at fault if not compatable. Often with new Keyboards a disc is with the item to install on the computer to resolve the problem. However in my view change your mouse first as you will find that is the most probable suspect.
I became a believer when i changed my mouse and my keyboard worked fine ever since. Usually you only get a 5 day leeway but oft it has solved problems I got. I have the same issue. I was just watching the Big Bang Theory Season 3, then boom! I rebooted, turned to safe mode. Restarted then opened a video again. Blue screen again. Then rebooted. Safe mode then shut it down. When I started it again, all i get is a black screen.
No warning sounds just the noise of the fan. The lights are disk and battery lights are on but nothing is showing up on the monitor.
If I had known that HP computers are having this kind of problem, I wouldn't have bought this stylish laptop. I would rather have a common looking laptop that lasts than this! Ones you are one "computer you should be able to see drive "C", right click Drive "C" go to properties, in there select "disk Clean up". After the pc updated I couldn't use Google Chrome it crashed and said "Whoa Google Chrome stopped working" so after reading a couple of posts I decided to restore the pc.
So after I did that it worked fine. The next day Chrome stopped working again and so did my Mozilla Firefox it said XPCOM could not be found and I think this was because as I was shutting down the night before there were more updates running on the pc. So I restored around 4 or 5 times and the last time I did this and restarted the computer it was taking a really long time with a black screen with only the mouse showing so I shut it down by pressing the power button down bad I know.
Now, every time I power it on, you can see the Windows loading screen with the little bars at the bottom and then there's a black screen with white text asking what mode to use safe mode, normal mode, etc. However, after this then it goes to a black screen with only the mouse showing. Anybody know how to fix this? Is there anything I can do? The content you requested has been removed. Ask a question.
Quick access. Search related threads. Remove From My Forums. Answered by:. Archived Forums. Sign in to vote. Tuesday, March 18, PM. Hi All. Good luck getting this resolved. Tuesday, April 8, AM.
Hi, I ave the same laptop and am experiencing the same problem. I am currently on my laptop as it strats up now and again, Thanks. Friday, March 21, AM. I too have experienced the same symptoms on my desktop computer.
What a pain. Wednesday, March 26, AM. However, this may be your best choice to get the Desktop back. When you reboot, the computer should Logon to the desktop, but, if it does not, use the steps above to fix the Blank Screen.
This will help everyone to find the Solution in 1 spot to fix their computers. Please vote if this has helped you. I have followed the steps and found the shell. However it already says explorer. I typed it again and it is still the same. I later did it again and it is still the same. Office Office Exchange Server. Not an IT pro? Windows Client. Sign in. I started Windows off my recovery disk, had it do a repair.
I thought I was home free, I used Internet explorer, defragged hard drive, closed and opened things. It seemed like everything was fine, so I tried to reinstall my Kaspersky, which was going fine right up until the last sliver of the installation bar and then it froze. I was able to run some diagnostics from BIOS and got the status 78 hard disk error, which google searches said it was a sign the HD is going or already gone. So my question is : Is this just a hardware issue? Will a new HD fix it, or is there a problem with my windows?
My important files were backed up, so losing the old drive is not a big deal. Please help me solve this problem. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Rick Rogers. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.
In reply to Rick Rogers's post on February 3, Thanks very much for your suggestion. If it is a damaged installation as you said, wouldn't it have happened earlier? But I appreciate it. Diana D. In reply to TroubleInviter's post on February 3, Hi, I would suggest that you run startup repair on the computer using the Vista DVD and check if it works.
If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster. In reply to Diana D's post on February 3, Thanks for your reply though. Hi, Damaged installations resulting from file corruption can happen any time. In reply to Rick Rogers's post on February 7, Hi, Thanks for you patience.
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