Once assembly, setup or use of the Product has been started, you must contact your local distributor or Horizon directly. This will enable Horizon to better answer your questions and service you in the event that you may need any assistance. For questions or assistance, please visit our website at www. Inspection or Services If this Product needs to be inspected or serviced and is compliant in the country you live and use the Product in, please use the Horizon Online Service Request submission process found on our website or call Horizon to obtain a Return Merchandise Authorization RMA number.
Pack the Product securely using a shipping carton. Please note that original boxes may be included, but are not designed to withstand the rigors of shipping without additional protection. Ship via a carrier that provides tracking and insurance for lost or damaged parcels, as Horizon is not responsible for merchandise until it arrives and is accepted at our facility.
If you do not have internet access, please contact Horizon Product Support to obtain a RMA number along with instructions for submitting your product for service. When calling Horizon, you will be asked to provide your complete name, street address, email address and phone number where you can be reached during business hours. When sending product into Horizon, please include your RMA number, a list of the included items, and a brief summary of the problem.
A copy of your original sales receipt must be included for warranty consideration. Be sure your name, address, and RMA number are clearly written on the outside of the shipping carton. If you have any issue with a LiPo battery, please contact the appropriate Horizon Product Support office. Warranty Requirements For Warranty consideration, you must include your original sales receipt verifying the proof-of-purchase date.
Provided warranty conditions have been met, your Product will be serviced or replaced free of charge. By submitting the item for service you are agreeing to payment of the service without notification. Service estimates are available upon request. You must include this request with your item submitted for service. In addition you will be billed for return freight. If received, a non-compliant Product will not be serviced. Horizon will hold non-compliant Product for a period of 60 days from notification, after which it will be discarded.
United States: Electronics and engines requiring inspection or repair should be shipped to the following address: Horizon Service Center Fieldstone Road Champaign, Illinois All other Products requiring warranty inspection or repair should be shipped to the following address: Horizon Product Support Fieldstone Road Champaign, Illinois Please call or e-mail us at productsupport horizonhobby.
France: Electronics and engines requiring inspection or repair should be shipped to the following address:. China: Electronics and engines requiring inspection or repair should be shipped to the following address:. Horizon Hobby — China Room , No. Shanghai, China Product Registration Find a Retailer News.
Ultra Stick 25e ARF. Comes with complete hardware kit that includes- 3" foam wheels' fuel tank alum. Details are as follows: Fuselage- Lite ply construction with lighting holes to save weight, Servo tray is installed and is located under the wing 1 servo for throttle, 1 servo for rudder. Rudder is pull-pull system and only requires 1 servo. Requires 2 servos for the elevator halves and are mounted in the outside of the fuselage near and below the elevator halves. Landing gear attaches 7" back from firewall and uses 4 screws.
Now has a new design that uses a alum. Uses 2 aileron servos 1 under each wing half. Horizontal stab. Elevator halves are 11" by 4" each. Vertical stab. Length: 68 inches Engine: 2C 1.
Email and video from customer: Use full screen and turn the volume up. It is a speed demon. Crow flaps worked really well. I made a few low passes across the field at MPH. We were fine tuning the engine and had the field to ourselves as everyone was giving us the space we needed to make low passes to test the prop and engine setup.
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